SocketPulse Red Team – Terms & Conditions

1. Purpose of Red Team Services

SocketPulse Red Team engagements provide authorized security assessments designed to help organizations identify potential weaknesses, evaluate defensive readiness, and gain insight into adversarial techniques. These activities are informational in nature and are not intended to guarantee security outcomes, prevent future incidents, or certify compliance.

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2. Service Scope

SocketPulse provides cybersecurity services including assessments, monitoring, consulting, and managed threat detection.
For Red Team operations specifically:

• All testing is performed within a mutually defined scope
• Deliverables may vary based on tier selection, client environment, and compliance requirements
• Activities may include controlled adversarial simulation, social engineering (if authorized), and post‑exploitation analysis

SocketPulse will not perform actions outside the approved scope without explicit written authorization.

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3. Client Responsibilities

Clients agree to:

• Provide accurate information and timely access to relevant systems
• Ensure all internal approvals and legal authorizations are in place
• Maintain backups and business continuity safeguards
• Cooperate during assessments, remediation, and incident response activities
• Review and act upon findings at their discretion

SocketPulse is not responsible for operational decisions made by the client based on assessment results.

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4. Controlled Adversarial Activity

Red Team operations use controlled, authorized adversarial techniques intended to simulate realistic threat behavior while minimizing operational risk.
SocketPulse will take reasonable measures to avoid service disruption; however, the client acknowledges that any adversarial testing carries inherent risk, including potential performance impact.

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5. Confidentiality

SocketPulse maintains strict confidentiality of all client data, telemetry, and findings.
Reports, artifacts, and assessment results are shared only with authorized personnel designated by the client.
All information obtained during the engagement is used solely for delivering the contracted services.

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6. Pricing & Service Changes

All pricing, service offerings, and tier structures are subject to change without prior notice.
SocketPulse may update its service modules, compliance coverage, and billing logic to reflect evolving standards, technologies, and market conditions.
Any changes will apply prospectively unless otherwise stated in a written agreement.

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7. Limitations of Liability

While SocketPulse applies industry best practices, no cybersecurity service can guarantee complete protection.
Accordingly:

• SocketPulse is not liable for damages resulting from breaches, downtime, data loss, or third‑party actions beyond its control
• Findings represent a snapshot in time and may not identify all vulnerabilities
• Red Team assessments do not ensure prevention of future incidents

To the fullest extent permitted by law, SocketPulse’s liability is limited to the fees paid for the specific engagement.

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8. Compliance Alignment

SocketPulse supports multiple regulatory frameworks (e.g., HIPAA, PCI DSS, NIST).
However:

• Final compliance responsibility remains with the client
• Red Team services assist with security evaluation but do not replace formal audits, legal review, or regulatory certification

Reports and findings should be used as part of a broader compliance and risk‑management strategy.

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9. Reporting & Deliverables

Upon completion of the engagement, SocketPulse will provide a structured report containing:

• Observed findings
• Evidence‑based insights
• Recommendations for improvement

These deliverables are intended to inform the client’s security program and decision‑making processes.

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10. Termination & Suspension

SocketPulse may suspend or terminate services for:

• Non‑payment
• Breach of terms
• Misuse of the platform
• Unauthorized or unsafe client‑initiated activity

Clients may cancel services with written notice, subject to applicable billing terms and any contractual obligations.

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11. Customer Authorization

By engaging SocketPulse Red Team services, the client confirms they have the legal authority to authorize controlled adversarial testing against the defined systems and environments.